Issues with inbound phone calls

Incident Report for Daily

Resolved

This incident has been resolved. We're still collecting more information on the root cause here; we'll update this status post when we have more info.
Posted Mar 23, 2026 - 21:16 UTC

Monitoring

It seems that SignalWire has resolved their issue. We're monitoring for any other problems.
Posted Mar 23, 2026 - 20:31 UTC

Update

SignalWire has identified an issue causing problems with incoming and outgoing PSTN/SIP calls for Daily customers.

If you're making dialout calls, you may see an error that says "DialOut stopped: Remote busy or Remote did not answer or Remote ended the call".

If you're using dialin, you may hear a message that says "the number you have dialed is not configured correctly and cannot receive calls" or something similar.
Posted Mar 23, 2026 - 20:29 UTC

Investigating

We're investigating elevated error rates for incoming PSTN/SIP calls.
Posted Mar 23, 2026 - 20:18 UTC
This incident affected: SIP/PSTN.
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