Issues starting recordings

Incident Report for Daily

Resolved

We're still making a few small infrastructure changes, but our internal metrics have been back at normal levels for some time.

Posted Oct 30, 2024 - 21:03 UTC

Identified

We've identified an issue causing some recordings to fail to start, specifically in the Oracle Cloud San Jose region. We've already made some infrastructure changes that should be routing new recording requests to other regions. If you've seen a recording fail to start, you can try starting it again using daily-js or the REST API. We'll keep you posted on our progress resolving the issue.

Posted Oct 30, 2024 - 18:59 UTC

This incident affected: Media Services.