Issue with sessions in ap-northeast-2

Incident Report for Daily

Resolved

This issue has been resolved, and call sessions in ap-northeast-2 are working normally.

Posted Aug 10, 2023 - 14:42 UTC

Update

We've confirmed an issue preventing some users from joining calls hosted in the ap-northeast-2 region. Sessions in other regions are unaffected. If you've set the 'geo' property on your domain or a specific room to 'ap-northeast-2', you may want to temporarily change it to 'ap-south-1' or another nearby region.

Posted Aug 10, 2023 - 14:20 UTC

Investigating

We're investigating an issue preventing some users from joining call sessions in the ap-northeast-2 region.

Posted Aug 10, 2023 - 14:13 UTC

This incident affected: Core Call Experience.