Issues with logging and telemetry

Incident Report for Daily

Resolved

This incident has been resolved.
Posted Jun 12, 2025 - 21:47 UTC

Update

We had a brief spike in response time, but platform operations appear normal since approximately 20:05 UTC. We're continuing to monitor for any follow-on effects, and we'll leave this status post open until various upstream providers close their respective status incidents.
Posted Jun 12, 2025 - 20:49 UTC

Update

We're seeing some increases in response time from our internal API endpoint that returns connection information to daily-js. This may be causing "room lookup timed out" errors for users attempting to join calls. We believe this is related to the ongoing GCP incident.
Posted Jun 12, 2025 - 20:06 UTC

Identified

This appears to be related to the Google Cloud outage posted here: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW We'll post here as we learn more.
Posted Jun 12, 2025 - 18:56 UTC

Investigating

Daily is being affected by widespread internet outages in authentication services. This is currently affecting our ability to collect or view some call metrics. We'll post more as soon as we have more information.
Posted Jun 12, 2025 - 18:39 UTC
This incident affected: Dashboard and Core Call Experience.