Resolved -
The RegistryDNS.co servers continue to be intermittently unavailable, but AT&T's DNS servers seem to be more responsive. We encourage you to update to daily-js 0.91.0 as soon as possible to avoid future issues for your users.
Jun 11, 02:47 UTC
Monitoring -
daily-js 0.91.0 is now available on npm and GitHub. If your app uses call object mode, you can update your dependency to that version and redeploy, and this issue should be resolved for you. We're publishing an update to our networking guide soon, but in the meantime, anything that mentions a `.daily.co` hostname in that doc is also available at `.dailywebrtc.com` and `.dailywebrtc.net`.
We'll have updates for embedded Prebuilt and direct link customers soon. We'll leave this incident open while RegistryDNS.co remains offline.
Jun 10, 22:07 UTC
Update -
We expect to have daily-js 0.91.0 available within the next 60 to 90 minutes. The update includes automated failover to `dailywebrtc.com` or `dailywebrtc.net` if `daily.co` is unreachable.
If you haven't updated daily-js in a while, you can do preliminary testing with 0.90.0 in order to be ready to release an update with 0.91 as soon as it's ready. 0.91 will only contain this feature, as well as a few dependency version updates for security.
If you have customers with restrictive networks, they may need to add `*.dailywebrtc.com` and `*.dailywebrtc.net` to their firewall/security allowlists. These domains are relatively new, so they may be flagged by Cisco app firewalls and similar security appliances.
Jun 10, 19:32 UTC
Identified -
We're seeing a recurrence of the problems with RegistryDNS.co and AT&T DNS from Monday. Users trying to join calls from affected regions using ISP DNS may get "Unable to join call" errors. We know specifically that AT&T DNS servers 68.94.157.1 and 68.94.156.1 are affected.
We've been working hard on solving this problem since the incident on Monday. We're releasing daily-js 0.91.0 shortly to address this.
Jun 10, 19:20 UTC