Daily Status

Daily

All Systems Operational

API Operational

Dashboard Operational

Core Call Experience Operational

Recording/Live Streaming Operational

SIP/PSTN Operational

Webhook Delivery Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 22, 2026

No incidents reported today.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

Issues starting SIP/PSTN calls

Resolved - This incident has been resolved.
Jan 15, 22:11 UTC

Update - We've rolled back the release that was in process when we started seeing the errors, which seems to have resolved the issue. We'll be monitoring for any regressions.
Jan 15, 21:35 UTC

Identified - We're seeing an increased rate of errors when dialing out SIP/PSTN calls.
Jan 15, 21:32 UTC

Jan 14, 2026

No incidents reported.

Jan 13, 2026

Webhook deliveries delayed

Resolved - Webhook delivery times have returned to normal.
Jan 13, 23:46 UTC

Update - We're continuing to work through the backlog of webhooks.
Jan 13, 23:00 UTC

Identified - We're seeing an abnormally large queue of webhooks to be delivered, so we've scaled up to work through the backlog. We'll post another update when delivery times return to normal.
Jan 13, 22:13 UTC

Issues with PSTN/SIP availability

Resolved - SignalWire experienced an outage earlier this morning. Their status site post is here: https://status.signalwire.com/incidents/MJVYwKKYYwbG

Our first customer report of problems was at 1:51 AM PST (09:51 UTC). During the incident, many SignalWire SIP calls were returning 603 Declined. As we were investigating, SignalWire opened an incident on their status site at 2:26 AM PST (10:26 UTC). Their incident post didn't provide enough information for us to determine the overall impact to our customers. As we continued investigating our own logs and pressing SignalWire for more information, our affected customers started reporting that the issue was resolved around 2:35 AM PST. SignalWire ultimately resolved their incident at 03:27 PST.
Jan 13, 00:16 UTC

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.